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For patients

Learn what you can expect from genetic counseling and how our genetic counselors can help you.

For patients

Learn what you can expect from genetic counseling and how our genetic counselors can help you.

A genetic counselor is a healthcare professional with specialized training in genetics and counseling.

A genetic counseling session can help you: 




  • Understand your risk given your family history
  • Determine if genetic testing is a good option for you
  • Choose the right genetic test
  • Understand your results
  • Make the most informed healthcare decisions

What to expect from a genetic counseling appointment




Our genetic counseling sessions are provided by phone or video for your convenience. We match you with a genetic counselor who has expertise to answer your questions. Most sessions are 30-60 minutes in length. 

The genetic counselor will call you at the time of your scheduled appointment. After the session, you will receive an easy-to-understand summary of the discussion with recommended next steps.

View our FAQ's to learn more about what to expect during an appointment and how to prepare in advance of your appointment.

Schedule an appointment




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If you have been given a referral code, you will be able to enter it when you create your account.



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Frequently asked questions




View answers to common questions, such as what is a genetic counselor, what is a genetic condition, what information do I need to provide before an appointment and more.


Medical reasons you may consider genetic counseling


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    Cancer risk
    Some genetic variations put people at higher risk of developing certain cancers. Genetic counselors can help assess whether testing is appropriate given family history, explain the results of a test and discuss potential next steps.

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    Reproductive health
    Genetic counselors can help if you are planning to become pregnant, are currently pregnant, or if you are experiencing fertility issues. You may want to understand if there is an increased risk for a genetic condition due to personal and family history or to understand the implications of prenatal screening. Genetic counselors can help you make informed decisions about next steps.

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    Pediatric conditions
    Genetic counselors can help parents understand newborn screening results and guide parents who are considering genetic testing for their child.

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    Heart disease risk
    For people with a personal or family history of cardiovascular conditions, genetic counseling can help determine if genetic testing could be beneficial and provide guidance on test results.

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    Neurological disease risk
    Some neurological conditions have a genetic cause, and some genetic variations may increase the risk of developing a disease later in life. Genetic counseling can help an individual understand their risk and/or testing options, interpret test results and discuss management options.

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    Other health
    Many other conditions have genetic causes, and our genetic counselors can help you determine if you’re at risk, and if genetic testing may be right for you. Also, healthy individuals with no medical conditions or family history may choose to have genetic testing to be proactive.




We want you to feel comfortable and informed, so you can decide what’s best for you.