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Genetic counseling services

Timely access to expert genetic counseling is easy with our flexible telehealth options.

Genetic counseling services

Timely access to expert genetic counseling is easy with our flexible telehealth options.

With deep clinical expertise, flexible telehealth options and an online platform, we fit your workflow and your patients' needs.

Service overview

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Who we support

We partner with hospitals, health networks, clinics, academic centers and genetic testing labs to start or expand your genetic counseling service.

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What we offer

We provide independent, personalized genetic counseling sessions, delivered via telehealth and connected through an online platform.

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How we charge

Budget for genetic counseling sessions only—no upfront or platform user fees.

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How we deliver is up to you

We designed our service to be flexible to fit what you need for genetic counseling—both today and into the future.

Learn how you can tailor our staffing and workflow to fit your needs.

What we deliver for partners

  • Immediate and scalable coverage
    Whether you have a staff shortage or a long-term need, we can flex with you. Appointments in <48 hours in all U.S. states & Canada.
  • Easy integration into your workflow
    We connect to you through our telegenetics platform for easy scheduling, real-time patient management and seamless record-sharing. We’ll customize your service and platform within days.
  • Genetics expertise
    Our genetic counseling company was founded is led by known & trusted experts in the genetic counseling field with board-certified genetic counselors who have deep clinical expertise across all specialties. We are driven to uphold our high patient satisfaction ratings.

What your patient receives

During a 30-to 60-minute phone or video consultation, a GeneMatters genetic counselor will help your patient:

  • Understand risk based on family history
  • Decide if testing is right for them
  • Understand genetic test results
  • Make informed healthcare decisions

After the consultation, we provide a summary of our discussion and recommendations within 24 hours.

Medical specialties

When you trust us to provide genetic counseling to your patients and their family members, we understand the responsibility.

Our board-certified genetic counselors have deep expertise across medical specialties, averaging more than 10 years of experience. We have provided pre- and post-test counseling for thousands of patients, delivering unbiased and expert guidance that receives high patient satisfaction.


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Reproductive health

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Rare disease

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When you want a genetic counseling service that fits your needs, we're here to be your partner.