We partner with organizations that need to build or expand access to genetic counseling:
We provide genetic counseling to established and emerging genetic fields, across medical specialties, with pre- and post-test counseling or wellness genetic counseling.
With licensure to deliver expert genetic counseling in all U.S. states and Canada, we can serve your patients wherever they live.
Our service can be adapted for other organizations also. Contact us to learn more.
During your discovery phase, we learn your needs for medical expertise, for the staffing model to suit your needs and your preferences for system integration with our online platform. We can work with you to conduct a workflow analysis to understand patient scheduling preference and/or referral processes. If you are conducting a research study, we can work with you on your protocol.
Once we understand your needs, we customize documentation, procedures and technology integration. This includes a HIPAA-compliant patient workflow and report delivery process, Standard Operating Procedures (SOPs), custom reports and billing preferences. If needed, we can support patient or provider collateral.
During onboarding, we provide training for your organization and we ensure our staff is trained on your medical or laboratory processes and reporting. Once we go live with our services, systems and workflow, we gather feedback and make revisions, as needed.
Patients’ needs are first and foremost to us. As we provide independent genetic counseling, we continually monitor patient satisfaction. Our quality assurance is monitored through call recording and patient satisfaction metrics. We also stand ready to scale as your needs increase.